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Where is Noi Bai airport domestic terminal? Diagram, service, move, contact how?

Domestic Terminal at Noi Bai Airport - Location, Diagram, Services, Transportation, and Contact Information

Where is the Domestic Terminal at Noi Bai Airport?

Noi Bai Airport is conveniently located for travel to the city center of Hanoi, approximately 35 km northwest. There are various transportation options from the airport to the city center, such as taxis, buses, passenger shuttles, Grab, etc.

Contact Information for Noi Bai Airport:

  • Noi Bai International Airport

  • Address: Phu Minh Commune - Soc Son District - Hanoi City

  • Hotline: 1900636535

  • Website:

  • Google map:

  • Opinions and feedback on service quality - Operating hours: 24/7.

  • Email:

  • Information and inquiries - Operating hours: 24/7.

  • Email:

  • Administrative work - Operating hours: from 08:00 to 16:00 daily, except Saturdays, Sundays, and holidays.

  • Email:

Introduction to Terminal 1 - Domestic

Terminal 1 at Noi Bai Airport is designed to serve domestic flights operated by airlines such as Vietnam Airlines, Vietjet Air, and Jetstar.

The airport provides passenger amenities such as retail shops, restaurants, car rental counters, baggage claim areas, and passenger waiting areas. Additionally, the airport offers services like commercial areas, ticket booking, hotel reservations, luggage storage, and medical facilities.

Moreover, Noi Bai Airport is highly regarded for its service quality, security, and safety, meeting international standards. The airport has received numerous awards both domestically and internationally, including the "Best International Airport" award at the Skytrax World Airport Awards.

In summary, Noi Bai Airport is an important airport in Vietnam, serving millions of passengers each year. With its range of facilities and quality services, Noi Bai Airport provides an excellent experience for travelers arriving at and departing from Hanoi.

Basic Services at Noi Bai Airport

In addition to essential services such as ATMs, WiFi, free drinking water, free phone charging, luggage trolleys, luggage storage, medical facilities, tax refund, and smoking areas, Noi Bai Airport also provides entertainment and dining options to meet passengers' needs.

The dining options at Noi Bai Airport include notable restaurants like Burger King, Bigbowl, and Ngoc Suong, offering a variety of food options such as hamburgers, French fries, pho, porridge, noodles, and more. Furthermore, the airport has kiosks and retail stores for passengers to do some shopping before their flights.

Noi Bai Airport also offers entertainment services such as children's play areas in both Terminal 1 and Terminal 2, providing entertainment for children to relax and de-stress before their flights. Passengers can also relax and enjoy beverages at cafes and designated waiting areas.

In conclusion, Noi Bai Airport provides a comprehensive range of basic services as well as entertainment and dining options to meet passengers' needs. Passengers can rest assured knowing they can experience these services at the airport before their flights.

Diagram of Terminal 1 Domestic

Level 1

Level 1 of Terminal 1 is the area where passengers arrive to collect their checked luggage after their flights. After retrieving their luggage, passengers can proceed to the exit to leave the airport.

Level 1 also provides dining options, restaurants, and ATMs to meet passengers' needs.

Level 2

Level 2 of Terminal 1 is the area where passengers undergo aviation procedures to prepare for their flights. Passengers arrive at the check-in counters to collect their tickets and weigh their carry-on luggage before proceeding to the security checkpoints.

The check-in counters open approximately 2 hours before departure and close 30 minutes before departure.

After completing the procedures, passengers can move to the boarding gates, ensuring they follow the correct gates and routes to avoid confusion. During the waiting time, passengers can utilize dining options, restaurants, currency exchange counters, and shopping areas on Level 2.

In summary, Level 2 of Terminal 1 is an important area for passengers to complete procedures and prepare for their flights. This level also provides necessary services and amenities to meet passengers' needs during the waiting time.

Level 3

Level 3 of Terminal 1 is the area that houses office spaces. It serves as the headquarters for airport staff. Additionally, this area is dedicated to VIP customers, with a VIP waiting lounge.

Level 3 of Terminal 1 also provides various amenities and services such as service counters, shopping areas, restaurants, and cafes for travelers and airport staff to choose from and utilize.

In summary, Level 3 of Terminal 1 is the area that houses office spaces and provides various amenities and services such as a VIP waiting lounge, service counters, shopping areas, restaurants, and cafes to meet the needs of passengers and airport staff.

Level 4

Level 4 of Terminal 1 is the area that houses restaurants, cafes, and entertainment facilities. This is where travelers can relax and enjoy meals right at Noi Bai Airport.

The restaurants and cafes on Level 4 are beautifully designed and offer a variety of styles and cuisines to meet customer preferences. Additionally, this area offers various entertainment and leisure options such as retail stores, pharmacies, souvenir shops, and other service stores.

In summary, Level 4 of Terminal 1 is the area that provides different amenities and services, including restaurants, cafes, and entertainment facilities for travelers to enjoy culinary experiences and relax at Noi Bai Airport.

Transportation from Noi Bai Airport to Hanoi City Center

Motorbike: If you want a quick and flexible way to travel, you can rent a motorbike at the airport. However, riding a motorbike in Hanoi can be challenging and dangerous for those unfamiliar with the city's traffic conditions.

Private Cars 4, 7, 16-45, or Limo: If you prefer a comfortable and convenient mode of transportation, you can hire a private car.

The rental price depends on the type of vehicle and the duration of the trip, with an average cost ranging from 300,000 VND to 1,000,000 VND per trip.

Interprovincial Buses: You can choose to travel by interprovincial buses to reach other provinces or cities from Hanoi. These buses typically have designated stops at Noi Bai Airport, and the ticket prices vary depending on your destination.

In conclusion, there are various transportation options available from Noi Bai Airport to Hanoi City Center, including public buses, taxis, motorbikes, private cars, and interprovincial buses. You can choose the mode of transportation that suits your needs for a convenient and safe journey.

Article source and images compiled from the internet and translated from the Noi Bai Airport website:

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